Wednesday, May 13, 2015

One of My Favorite Breakfasts...What the Heck is That???

You may wonder, as has many other people.  I think I have always liked pastry because of when my dad and I used to go to the bakery back in Chicago every weekend.  This is something I like to have every once in awhile on the rare occasion that I don't feel like having my chocolate chip waffle.  It's a cinnamon roll that has chocolate icing on it to begin with, but I always have the person in the bakery department of Safeway add more.   Sounds like a relatively easy task, doesn't it?  I pick out my donut, ask to have more icing on it, and even specify about another 1/2 cup.  But, you don't know the half...here are some of the things that have happened in past times of getting this particular breakfast...

I always had an ally in June, at the Safeway in Renton Highlands.  She knew "exactly" what I wanted and was happy to accommodate.  One day she wasn't there, and the woman I talked to had to confer with the bakery manager, who said they couldn't do it.  I asked why not, and said I had no problem paying extra for my special request.  So, he did it, and tacked another $2.00 on to a 50 cent donut.  I left, but not before talking to the manager of the store about the lack of customer service in the bakery department, and when, on a rare occasion that I requested this, why wouldn't they be happy to do it, and at no charge?

So, I would switch out where I went, and sometimes visited the Newcastle Safeway.  The woman in the bakery department who helped me had medical issues, and sometimes was not the most pleasant.  I would always make sure to ask how she was feeling, but sometimes she made it known that it was a monumental task, such as manual labor.  There were even times I called ahead, so I wouldn't bestow myself upon her to this "unsavory" task on the spot.  But, that didn't work out so well either, because  she would completely forget, and then was even more bothered because she forgot and had to to it right then and there. 

At the same Safeway in Newcastle, there was a young guy who had never did this special order before.  Now mind you, it's not rocket science.  So the guy went back and put more icing on top...about 1 tsp to be exact.  Told him, "sorry, that isn't enough", to which he looked at me and went back again.  After sending him back a second time, he closed the lid and threw the container, donut, chocolate and all, on the scale and said "it weighs 1 1/2 pounds...that enough chocolate for you?" to which I replied..."perfect, thanks."  He really thought he had my goat, but I just took my container and left. 

The best scenario, though, was the time I went to the Safeway here in Des Moines.  Angie, who works in the bakery department, understands completely my need for an occasional chocolate binge...her counterpart, one time, not so much.  I handed her my donut and let her know what I wanted, and her reply was "it already has chocolate on it" to which I replied, "I would like more, if you could please put enough on so that it fills the bottom of the container" to which she replied, "there's already a lot of icing on it, and you want more?" to which I replied, "yes, and I just told you what I wanted."  With a totally astonished look, she went back and, unfortunately, had to go back again, because I think she was convinced I didn't know what I was talking about.  So, up to the checkout line I went, asked for a manager, and told him that I really didn't want to pick a fight with his employee, I simply wanted more icing on my donut, and it really wasn't up to her to argue with me what she thought was appropriate...after all, she wasn't eating it, I was...free donut that day.

So you see, what appears to be such a mundane task...take my donut from me, put it in a little container, go to the icing bucket, scoop out a handful and put over my donut, close the lid and hand it to me, is quite the challenge for some in the bakery department.    I have an ally though in Fabiola, who also works in the bakery department of the Des Moines Safeway.  She had a little online survey card attached this morning, which, when I got home, promptly went to the site and filled it out, giving Fabiola a perfect 10...


see some of the donut peeking out underneath all that chocolate...

got through half of it...yum...but Fabiola really went over the top this time, and I threw some of the icing away...why?  no more donut...

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